Contact Us
We sincerely appreciate your interest in Lumineveno. Our dedication to elevating your dining aesthetic perfectly mirrors the exceptional craftsmanship of our tableware pieces. Whether you require specific dimensions for our Crafted Bowls, care instructions for your Ceramic Drinkware, or wish to explore our exquisite Artisan Dinnerware, our dedicated client service representatives are available to provide expert, tailored guidance.
Should you possess inquiries regarding logistics, product maintenance, or potential B2B wholesale collaborations, please connect with our team using the official channels outlined below.
1. Electronic Correspondence
- Client Support Email: support@lumineveno.com
- Our Service Promise: Our administrative staff meticulously evaluates each incoming message. We aim to provide a detailed and effective response within one to two business days (typically a 24 to 48-hour turnaround). To facilitate rapid account authentication and expedite issue resolution, please ensure your designated Order Number is included in the subject line of your email.
2. Direct Telephone Support
- Customer Service Line: +1 (989) 718-8308
- Operating Hours: Monday through Friday, 9:00 AM to 5:00 PM (EST).
- Important Advisory: Please be advised that standard telecom tariffs or international calling fees may be incurred depending on your specific network provider.
3. Corporate Registry & Enterprise Information
Lumineveno functions in accordance with rigorous commercial protocols, emphasizing high-grade ceramics, safe manufacturing processes, and transparent dialogue with our global clientele. Our international supply chain management, stringent quality assurance testing, and legal compliance frameworks are entirely directed by our parent organization:
- Operating Corporate Entity: HONG KONG XINCHANGTONG COMPANY LIMITED
- Registered Headquarters: Room K, Unit 9, 7/F, Wah Shing Centre, No. 11 Shing Yip Street, Kwun Tong, Hong Kong
We deeply value your confidence in Lumineveno. We eagerly anticipate assisting you in creating an elegant, inviting, and memorable atmosphere for your daily dining experiences.